Globee FAQs

What is the difference between a testnet server and the main-net server?
A main-net is the real cryptocurrency network, whereas a test-net is a dummy network for testing purposes. The cryptocurrency coins on the test-net do not h...
Tue, 10 Mar, 2020 at 3:06 PM
Why are the automated invoices not sent to me nor the customer?
Please ensure that you have updated the correct email address during the setup process. If not, please update the correct email address. Please follow t...
Thu, 7 Oct, 2021 at 3:54 PM
How to get a refund for my overpayment?
Please contact your merchant who will be able to assist with refunding the portion of the overpaid amount. 
Thu, 7 Oct, 2021 at 4:07 PM
What would be the best way to set up recurring payments using GloBee?
Hello, please go to Invoice tools and select the option 'create invoice', once you are on that page scroll to the bottom where you will find the o...
Tue, 22 Sep, 2020 at 3:49 PM
How do I change my cryptocurrency address on my Globee account?
Go to “Account setting” on the on left-side of the menu bar Select “settlement settings” Under the ‘’SETTLE YOUR PAYMENTS’’ you can edit the current a...
Thu, 7 Oct, 2021 at 4:09 PM
Where can I get testnet addresses?    
Tue, 5 Oct, 2021 at 10:02 PM
How are price fluctuations managed?
Hello, You will receive the amount that the coin was valued at the time that the customer paid the invoice. Let say for example that the customer is pay...
Fri, 15 Oct, 2021 at 8:31 PM